Privacy Policy

Last updated: January 2024

Hampshire Man And Van ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

Information We Collect

When you request a quote or use our services, we may collect:

Your name and contact details (phone number, email address)
Pickup and delivery addresses/postcodes
Details about your job or requirements
Payment information (processed securely by third parties)

How We Use Your Information

We use your information to:

Provide quotes and carry out the services you've requested
Contact you about your booking or enquiry
Send you a receipt or invoice
Improve our services based on feedback

We will never sell your personal information to third parties or use it for marketing purposes without your consent.

Data Security

We take reasonable precautions to protect your personal information. Your data is stored securely and only accessed by authorised personnel when necessary to provide our services.

Data Retention

We keep your personal information for as long as necessary to provide our services and comply with legal obligations (typically 6 years for financial records). You can request deletion of your data at any time.

Your Rights

Under UK data protection law (UK GDPR), you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to processing of your information
Request a copy of your data in a portable format

Cookies

Our website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies.

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Phone: 07921 007193
Email: enquiries@hampshiremanandvan.co.uk

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.